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Where Would We Be Without All of the BullS&%T?

Supply Chain Shaman

It seldom snows in Belgium: the city sits in anticipation. Progress on the key performance metrics of cost, customer service, inventory, and Return on Invested Capital (ROIC) are going backward; not forwards, for most companies. “No,” I continued. I cannot sleep. The quiet st reets await the coming of the soft snow.

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Where Would We Be Without All of the BullS&%T?

Supply Chain Shaman

It seldom snows in Belgium: the city sits in anticipation. Progress on the key performance metrics of cost, customer service, inventory, and Return on Invested Capital (ROIC) are going backward; not forwards, for most companies. I cannot sleep. The quiet streets await the coming of the soft snow. I hate jet lag.

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Demand-Driven Transformation at Shell

Supply Chain Shaman

Nick strongly believes that it is insufficient to drive supply chain improvement through incrementalism. It is just not enough to do a software upgrade or slowly push continuous improvement projects. Completed in 2012, the ERP project forced the company to standardize organizational design, roles, and metrics. The reason?

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How Can We Heal the Global Supply Chain?

Supply Chain Shaman

In the last six months, in my travels, I have presented to supply chain teams in China, Belgium, France, Germany, Peru, Mexico, Netherlands, South Africa, Singapore, and the United Kingdom. The winners drive improvement while posting financial results in the Supply Chain Metrics That Matter ahead of the peer group.