Remove traditional-wave-processing-or-order-streaming-which-do-you-need
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Say Customer Service and Mean It

Supply Chain Shaman

We need to improve the ability to serve the customer.” Another client wants to push the customer-centric concept in his organization, but his definition is to do whatever the customer wants. The process of moving, no matter how well planned, is like a root canal. I ordered an LG washer from Lowes. The reason?

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Raising the Bar! The Omni-channel Approach to Customer Experience!

Supply Chain Game Changer

Blog post originally published at [link] Permission to publish provided by Karl Crisostomo at tenfold.com. Check out Customers Do Not Care About Your Internal Problems! This omni-channel approach is one that both big and small players need to focus on. Subscribe Here! Email Address. The Omni-Channel Approach.