Customer Service Metrics Sourcing Supply Chain Segmentation 
ToolsGroup
MAY 24, 2016
Most companies segment their supply chain by breaking it down according to operational and logistical metrics. But there is another way to segment supply chains that begins with the customer. Editor's Note: There will be no blog post next week.
Supply Chain Insights
JULY 23, 2017
Use our Metrics That Matter methodology to look at improvement and performance. We can help by testing customer satisfaction and sharing what matters by channel partner. We will test to understand how you stack-up to your competitors and how to make customer service actionable. Customer Centric Policies.
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