Customer-Obsessed Businesses are Upping Their Last-Mile Game
Logistics Viewpoints
SEPTEMBER 30, 2021
Data from the U.S. Last year, Raley’s converted its closed store in Sacramento, California to a dark store — an e-commerce fulfillment center to meet the spiraling pick and on-demand deliveries. A report published by IBM states that the pandemic has powered the shift away from stores to online shopping by close to five years.
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