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Say Customer Service and Mean It

Supply Chain Shaman

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. Historic processes are inside-out tightly integrated to orders and purchase orders. With a headquarters in Minneapolis, MN, the supply chain supports 600 stores in 50 states.

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28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

Additionally, the advancements and constant changes in technology and analytics play a huge role in supporting the success or failure of a modern day supply chain. As if this wasn’t enough, transportation costs are rising and forcing companies to constantly adjust and optimize.