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Say Customer Service and Mean It

Supply Chain Shaman

Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. I now go to the local coffee shop. Customer Service Failure.

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ThroughPut Inc. Appoints World-Renowned Just-in-Time, Lean & Kaizen Expert Mr. Takao Sakai to Executive Advisory Board

ThroughPut

Just-In-Time has become the global benchmark for manufacturing and supply chain efficiency. We hope that ThroughPut’s platform ELI can one day be accessible to every operations team in the world to democratize the Just-In-Time culture, reduce excess inventory, and eliminate waste across global supply chains.” Industry 4.0