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Say Customer Service and Mean It

Supply Chain Shaman

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. In this article, I want to emphasize that a customer-centric supply chain meets and exceeds the customer’s needs day-by-day based on a well-defined relationship against a brand promise.

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28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

Meet Our Panel of Supply Chain Professionals: Sebastian Jungels Calloway Cook John Moss Emily Murphy Michael Gravier Rishit Shah Jessica Thiele Charlie Wilgus Debbie Lentz Tom Kieley Bobby Neundorfer Juli Lassow Lu Siqi Eunji Lim Ph.D. If one of these suppliers has a delay, it affects all the others.

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The Impact Weather-Driven Demand has on Promotion Performance

Cognira

Why Integrating Weather-Driven Demand Analytics with Promotion Management can improve Retailer’s Bottom Line. Here are a few examples of how weather impacts promotion performance: Better Forecasting, Better Predictions. Improved Inventory. Improved Inventory. The Impact Weather-Driven Demand has on Promotion Performance.