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Say Customer Service and Mean It

Supply Chain Shaman

A well-defined customer-centric supply chain starts with a clear definition of the organization’s strategy to serve a well-defined customer requirement. Defining the strategy and executing the processes requires leadership and organizational alignment. A customer-centric supply chain is easier to say than implement.

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Handfield’s Supply Chain Analytics Predictions for 2014

Supply Chain View from the Field

I’ve had the good fortune to be presented with opportunities for compelling discussions with a significant group of leading thinkers, senior executives in procurement, logistics, and technology management over this past year. Customers increasingly want customized solutions, and require specific logistics delivery requirements.

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Using Voice-Directed Work in the Supply Chain: What IT Executives Need to Know

RFgen

They are about technology as it relates to corporate strategy and the bottom line. The use of voice picking solutions in the warehouse is gaining momentum. The use of voice picking solutions in the warehouse is gaining momentum. Many are finding the answer to be voice-enabling their warehouse. Real Results.

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36 innovative companies re-inventing and rethinking supply chain and logistics

6 River Systems

In higher-traffic markets, Advance Auto Parts has “hub” stores that keep more inventory in-stock to give customers what they need when they need it. Bed Bath & Beyond is also implementing inventory reduction strategies and is on track for a 5% reduction year-over-year by the end of the current fiscal year.