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The Impending Ocean Carrier War on Last Mile Fulfillment

Freightos

Maersk has unabashedly championed vertical integration for years, advocating an “end-to-end” strategy. Even closer to end customers, in August, Maersk acquired Visible SCM, a Utah-based B2B/B2C company, which handles over 200,000 orders a day across nine fulfillment centers, as well as a European counterpart. No end to end-to-end.

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Say Customer Service and Mean It

Supply Chain Shaman

A well-defined customer-centric supply chain starts with a clear definition of the organization’s strategy to serve a well-defined customer requirement. Defining the strategy and executing the processes requires leadership and organizational alignment. A customer-centric supply chain is easier to say than implement.