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Say Customer Service and Mean It

Supply Chain Shaman

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. Historic processes are inside-out tightly integrated to orders and purchase orders. With a headquarters in Minneapolis, MN, the supply chain supports 600 stores in 50 states.

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28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

Our supply chain involves a contract manufacturer, a third-party testing facility, warehouses to store inventory and a freighting company. For example, if my contract manufacturer is late with an order it can cause me to incur excess costs with the freighting and warehousing companies, respectively.

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This Week in Logistics News (January 9-13, 2017)

Talking Logistics

Target invests in Minneapolis start-up that helps retailers monitor supply chains (Star Tribune). Federal Judge Deals Swift Transportation Legal Setback (WSJ – sub. November 2016 Freight Transportation Services Index (TSI). Moving on to third-party logistics (3PL) news, UPS announced the purchase of Freightex , a U.K.-based

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This Week in Logistics News (February 18 – 24)

Logistics Viewpoints

.” There will be some exceptions to the hybrid work model, Jassy said, such as for sales and customer support roles, “but that will be a small minority.” It already has opened nine, after testing the concept in its hometown of Minneapolis. ” And now on to this week’s logistics news.