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Say Customer Service and Mean It

Supply Chain Shaman

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. I now go to the local coffee shop. Brine continued, “There is a role for ERP.

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Tracking Shipments with IoT

Logichain Solutions

In 1990, John Romkey showed a toaster at the INTEROP internet conference in San Jose, California, that could be turned on and off over the internet. With all the data from IoT, more sophisticated analytics can be applied throughout the entire value chain to identify improvement opportunities and best practices.

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Tracking Shipments with IoT

Logichain Solutions

In 1990, John Romkey showed a toaster at the INTEROP internet conference in San Jose, California, that could be turned on and off over the internet. With all the data from IoT, more sophisticated analytics can be applied throughout the entire value chain to identify improvement opportunities and best practices.

article thumbnail

Tracking Shipments with IoT

Logichain Solutions

In 1990, John Romkey showed a toaster at the INTEROP internet conference in San Jose, California, that could be turned on and off over the internet. With all the data from IoT, more sophisticated analytics can be applied throughout the entire value chain to identify improvement opportunities and best practices.

article thumbnail

Tracking Shipments with IoT

Logichain Solutions

In 1990, John Romkey showed a toaster at the INTEROP internet conference in San Jose, California, that could be turned on and off over the internet. With all the data from IoT, more sophisticated analytics can be applied throughout the entire value chain to identify improvement opportunities and best practices.

article thumbnail

Tracking Shipments with IoT

Logichain Solutions

In 1990, John Romkey showed a toaster at the INTEROP internet conference in San Jose, California, that could be turned on and off over the internet. With all the data from IoT, more sophisticated analytics can be applied throughout the entire value chain to identify improvement opportunities and best practices.