Supply Chain Shaman

OCTOBER 2, 2020

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. Foundational to supply chain excellence is the reliability of delivery, quality, and service. The Sleep Number Story of Supply Chain Excellence.

Customer Service 307

Customer Service Supply Chain Design Software Supply Chain Planning Software Supply Chain Design 307

Supply Chain Shaman

MAY 1, 2014

There is an inverse relationship between margin and supply chain excellence. Zimmer’s strategic framework focuses on growth, operational excellence and prudent capital allocation. Leaders need to start a system to improve measurement and tie performance to buying incentives. I don’t think so. It matters more. My Challenge.

Supply Chain Planning Software 292

Supply Chain Planning Software San Diego Supply and Demand Pharmaceutical 292

Supply Chain Shaman

MAY 3, 2015

Executive, after executive, lament, “They have purchased many technologies and sponsored many projects to reduce inventories, but they are not seeing results.” ” I have been studying the evolution of inventory technologies as an industry analyst since 2002. Race for Supply Chain 2020. These are my thoughts.

Inventory Reduction 150

Inventory Reduction Supply Chain Design Software Supply Chain Planning Software Inventory Management Software 150