Retail Returns: The Key to Driving Business Growth
ToolsGroup
AUGUST 1, 2022
Reports indicate that returns are higher when products are sold online, with an average return rate of 30% for ecommerce purchases, in comparison with 10% for brick-and-mortar sales. According to a study by Narvar , 75% of consumers have been given a refund without needing to ship back the product. Image source: Shipping Easy.
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