Remove 2030 Remove Boston Remove Customer Service Remove Transportation
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Top 10 Logistics Trends That Could Impact Supply Chains in 2022

Locus

Demand for last-mile delivery is soaring and is expected to grow by 78% globally by 2030.- The driver shortage in the US could surpass 160,000 in 2030 and it was estimated to be around 80,000 this 2021. – Boston Consulting Group, Climate Action Pays Off in Transportation and Logistics, July 2020.

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We Are In Trouble. Raise the Red Flag. Be Proactive.

Supply Chain Shaman

The day before I traveled to Boston, I spoke to a client. 70% of global supply chain shipments are by sea, 18% move by road transport, 9% go by rail, 2% by inland waterways and less than 0.25% by air. The issues result in late arrivals and customer service issues. Redesign to orchestrate transportation market-to-market.

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Four Strategies To Deploy As Supply Chain Hits Main Street

Supply Chain Shaman

Be Careful on Customer Service Automation. Customer service automation is an ongoing opportunity. The customer experience is rough. I suggest that all supply chain leaders call their support lines and accept responsibility for customer service. The reason? Invest In Factory Scheduling.