2030 Customer Service Quality Sourcing 
Supply Chain Shaman
AUGUST 7, 2019
When a company contacts me to help them with their supply chain, the pain is usually a gap in customer service. Analyze Past Results in Customer Service. We draw a timeline on a conference room wall and using customer shipment and compliance data, we plot the issues with customer service and product outages.
Supply Chain Shaman
MAY 18, 2019
Teams continuously balance cost, customer service, asset utilization and inventory. For most –hamstrung by silo-based strategies for source, make and deliver–there is no clear definition of supply chain strategy. The combination of cloud, cognitive computing and open source analytics is evolving.
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Supply Chain Shaman
JULY 22, 2019
The source data for the analysis comes from Ycharts.). It is not as simple as trading-off inventory, cost, and customer service. Long-term balance sheet improvement requires a focus on a balanced scorecard and the alignment of sell, deliver, make, and source to drive value. Imagine Supply Chain 2030.
Kinaxis
JULY 19, 2017
Taking things beyond just smart shelves and cameras, robots are already roaming the aisles of select stores, doing their part in ensuring quality and great customer service. Key points: Create new opportunities to improve customer service with robots. In-store robotics. Automate manual processes.
Supply Chain Trend
JUNE 29, 2023
The common data layer should only use relevant planning data from appropriate sources – with minimum latency and maximum detail, security, and responsiveness. It must be able to read multiple data sources and dynamically update those sources if required. Do you maximise customer service or profit and minimise costs?
Supply Chain Shaman
FEBRUARY 25, 2016
High-velocity or streaming data requires different architectures built on non-relational, cloud-based architectures using open source tools like Apache Spark. The goal of the agile supply chain is to deliver the same cost, quality and customer service given the level of demand and supply volatility. source Moody’s).
The Logistics & Supply Chain Management Society
FEBRUARY 15, 2021
Fulfillment operations can use data from IoT trackers to better pinpoint the key indicators that lead to better reliability and efficiency in their services. Should supply chain delays occur, companies can more easily identify the source of bottlenecks and take action to improve processes. Advanced and predictive analytics.
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