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Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Expand the “FLOW” program for logistics information sharing to forecast transportation flow. The result was restatement. My conclusion?

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How Returns Management Works: Process, Tips, & Best Practices

Unleashed

If you’re selling products, your customers should feel confident that they can negotiate with you in the event their purchased goods arrive damaged, incorrect, or are no longer required. One paper from the University of Texas at Arlington suggests that lenience may yield better results than strictness.