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Ripped from the Headlines: More Supply Chain Trends in the News

Talking Logistics

Lingerie maker Victoria’s Secret looks to uncover supply chain issues (Reuters) and Target invests in Minneapolis start-up that helps retailers monitor supply chains (StarTribune). L Brands is the latest in a growing number of U.S. L Brands is the latest in a growing number of U.S.

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Jaro Caban: “Establishing S&OP is a challenging journey”

Supply Chain Movement

Thirdly I have set up global raw material supply (GMS), a supply entity that consolidates CAN’s global purchase orders and global vendors to plan and deliver raw materials for our manufacturing sites. GMS is a team of nine people based in Rotterdam, Shanghai and Minneapolis. Which book has inspired you the most and why? “I

S&OP 107
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Say Customer Service and Mean It

Supply Chain Shaman

Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. I now go to the local coffee shop. Customer Service Failure.