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SanDisk’s Story of Customer Segmentation Strategies Using Inventory Postponement

Supply Chain Shaman

As supply chain clichés take flight, clients struggle with execution. One of these concepts that I hear a lot; but see few tangible examples, is the idea of “customer-segmented supply chain.” The discussion of customer-segmented supply chains happens often. How do they buy from you?

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When Variability Is Our Only Constant

Supply Chain Shaman

As I spent the time reflecting over the last three weeks, the number of articles streaming into my feed on supply chain implications was high, but most of them were wrong. Some stated that the war marks the end of the global supply chain. By definition, this requires a global supply chain.

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Say Customer Service and Mean It

Supply Chain Shaman

In my work with clients, customers bandy about the term “customer-centric supply chain.” Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. A customer-centric supply chain is easier to say than implement.

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28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

Supply chain management is a multi-faceted process with many stakeholders and even more moving parts. New technology aims to make the supply chain more efficient, yet investing in the wrong technology further complicates productivity while hindering profitability. Here’s some research on this topic.

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26 logistics professionals reveal the biggest trends in logistics technology

6 River Systems

Logistics technologies such as robotic warehouse systems make automation a reality, while drones improve last-mile delivery capabilities and better tracking with tools like RFID tags improve visibility throughout the supply chain. Supply chain management through AI will continue to refine. Brian Jessup. brianjessup.

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Raise a Toast to Digital Business!

Supply Chain Shaman

Today, 270 posts and five years later, I am thankful for the opportunity to sit at my kitchen table and communicate to almost 20,000 supply chain professionals globally (directly through this blog and through connections on Linkedin). However, this is not the case in our supply chains. As they talked, I winced.