article thumbnail

Five Reasons Why Are We Not Making Progress on Inventory Management

Supply Chain Shaman

Today, I am cruising major freeways traveling from Chicago to my new home in Pennsylvania. I wanted to say, “You let the consultants influence you to buy the wrong technologies based on IT standardization. Most planning happens in Excel Spreadsheets. Hands quickly went up to defend the use of Excel Spreadsheets.

article thumbnail

Reverse Logistics – What Happens to Stuff We Return?

Operations and Supply Chain Management

Swimsuits and dresses for weddings—you never buy just one,” says Joanie Demer, co-founder of Krazy Coupon Lady. People who buy portable generators during weather emergencies use them until the emergencies have ended, and then those go back too. Brick-and-mortar stores also allow shoppers to return unwanted purchases.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

ERP Sustains Manufacturing during COVID-19

IQMS

Throughout COVID-19, Eldon James customer service, operations, and logistics are continuing without disruption. Similarly, Mar-Bal relies on real-time remote access and production monitoring to keep production on track and inform its production, sales, and service teams on order status, shipping, delivery and service updates.

article thumbnail

Four Strategies To Deploy As Supply Chain Hits Main Street

Supply Chain Shaman

My local Pennsylvania town’s recycling organization no longer accepts cardboard or glass. Be Careful on Customer Service Automation. Customer service automation is an ongoing opportunity. The customer experience is rough. This increased cost and inventory, and ironically, destroyed customer service.