Remove Data Remove Eliminating Excel in Purchasing Remove Minneapolis Remove Sourcing
article thumbnail

Say Customer Service and Mean It

Supply Chain Shaman

Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. Foundational to supply chain excellence is the reliability of delivery, quality, and service. The Sleep Number Story of Supply Chain Excellence. Defining the Customer Experience Through Supply Chain Excellence.

article thumbnail

28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

“Currently, the biggest challenge for supply chain managers is…” Keeping up with consumers and their buying behaviors. However, we’re starting to leave the era of big, centralized data that is entirely controlled by a few large entities. She is now an Editor at Aggregage for the site Supply Chain Brief.