Remove Metrics Remove Procurement Analytics Remove San Jose Remove Supply Chain
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Good People Can Make A Difference In Outcomes

Supply Chain Shaman

Tired, I spent the day in San Jose. On a visit with Jabil, I had a great discussion on the paradigm shifts required by supply chain leaders to drive improvements through robotics and 3D printing. At a visit to Samini, I witnessed a real-time visibility system for multiple tiers of the supply chain.

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Say Customer Service and Mean It

Supply Chain Shaman

In my work with clients, customers bandy about the term “customer-centric supply chain.” Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. A customer-centric supply chain is easier to say than implement.