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Supply Chain as a Service (SCaaS): A Golden Opportunity for the Supply Chain Industry

SCMDOJO

SCaaS will guide companies to achieve strategic value by improving Manufacturing as a Service, Fulfillment as a Service, and Warehousing as a Service. Supply Chain as a Service (SCaaS) is a new approach to managing the complex process of getting products from manufacturers to consumers.

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Say Customer Service and Mean It

Supply Chain Shaman

In this article, I want to emphasize that a customer-centric supply chain meets and exceeds the customer’s needs day-by-day based on a well-defined relationship against a brand promise. Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. Customer Service Failure.

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Seeing Beyond the Firewall

Supply Chain Shaman

Last Thursday I flew to Munich to meet with SupplyOn. The majority of manufacturing and retail companies want better performing supply chains. The processes are largely batch, using data with great latency (orders and purchase orders). A Critical Review of the Contract Manufacturing Model. I am struggling with jet lag.

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Stories of Supply Chain Leadership: An Interview with Joan Motsinger of Seagate

Supply Chain Shaman

Many companies talk about Supply Chain Excellence, but most leaders struggle to define it. One supply chain leader, in a discussion last week, likened supply chain excellence to fitness. He felt that supply chain excellence was analogous. Our journey for supply chain excellence has changed and evolved over time.

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Seasoned Leadership in Actionâ„¢! An Interview with Michael Massetti, VP at Gartner!

Supply Chain Game Changer

This problem required my team and I to travel to Lucent to have a working meeting with Michael and his team. The biggest career transformation for me was after leaving Dell when I joined Lucent in 2002 and entered supply chain in technology sourcing. I first met Michael when he was at Lucent. I have not looked back since!

Gartner 74
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A vision for a transparent global Rare Earth Element system using blockchain technology

Provenance

China’s low prices have historically undercut global prices and pushed out foreign competitors –– such as the Mountain Pass mine in California, which closed in 2002. Countries with reserves have reconsidered their extraction, processing and manufacturing pursuits, while countries without reserves have invested in recycling and stockpiling.

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VTech: A Story of a Supply Chain Leader

Supply Chain Shaman

To meet the criteria for The Supply Chains to Admire for 2016, companies needed to score better than their peer group average for performance metrics, while driving a higher level of improvement than 2/3 of their industry peer group. Initially, this led to operating losses and write-offs and was turned around in 2002.