2026 Packaging Procurement Analytics Survey 
Cathy Roberson
MARCH 21, 2022
Where's my package? A Pitney Bowes study forecasts ecommerce shipments to double by 2026 and that 90% of US consumers expect free two-to-three-day shipping. However, it took a pandemic to 'discover' the last mile as many providers failed to deliver on time, and shipping costs increased.
Locus
MARCH 20, 2023
The survey conducted by MetaPack highlights that more than 90% of customers consider delivery a crucial factor when making online purchases. Another survey by Deloitte found that 63% of consumers are willing to pay extra for same-day delivery. There’s also a growing trend of customers prioritizing fast delivery options.
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Unleashed
FEBRUARY 21, 2022
There’s also an increased expectation that demand can be anticipated by the use of data analytics, artificial intelligence, and tracking of customer trends. According to this Deloitte report, transportation challenges are likely to continue through 2022 , and new strategies will need to be adopted to lessen the impact.
6 River Systems
JUNE 29, 2020
With online retail penetration projected to reach 25% by 2026, that means 75,000 stores could be forced out of business by that same year. In a survey of 2,500 U.S. of consumers surveyed cited speed as the most important factor related to shipping, and 28.6% In a survey of 2,500 U.S. consumers , Convey found that 18.7%
Locus
DECEMBER 22, 2021
As the pandemic continues to rage on, brands will adopt AI-based technologies to help consumers easily track their packages and receive them as contactless deliveries. Billion by 2026, growing at a CAGR of 9.28% from 2019 to 2026. The growth in e-commerce purchases has increased the demand for returns through the same channel.
ShipBob
FEBRUARY 11, 2022
Zendesk reports that a single bad experience is enough to lose 50% of a brand’s customers. 3 different subscription models in ecommerce. If you have 150 customers subscribed to receive coffee on a monthly basis, you can reliably forecast inventory and and more accurately predict revenue thanks to a consistent cash flow.
ShipBob
FEBRUARY 11, 2022
Zendesk reports that a single bad experience is enough to lose 50% of a brand’s customers. 3 different subscription models in ecommerce. If you have 150 customers subscribed to receive coffee on a monthly basis, you can reliably forecast inventory and and more accurately predict revenue thanks to a consistent cash flow.
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