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Using Customer Delivery Personas as a Growth Tool

Multichannel Merchant

Last mile delivery has become a costly undertaking for multichannel retailers, with home delivery comprising an estimated 41% of overall supply chain costs and 53% of the total cost of shipping. How do you then translate your last mile delivery process into repeat purchases, brand loyalty and increased profits? of the average $10.10

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Using Customer Delivery Personas as a Growth Tool

Multichannel Merchant

Last mile delivery has become a costly undertaking for multichannel retailers, with home delivery comprising an estimated 41% of overall supply chain costs and 53% of the total cost of shipping. How do you then translate your last mile delivery process into repeat purchases, brand loyalty and increased profits? of the average $10.10

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Google Launches Last-Mile Fleet Solutions – Gamechanger?

Cathy Roberson

Technology provider Google launched Last Mile Fleet Solution on March 17 to provide last-mile fleet operators with real-time routing and tracking capabilities. A Pitney Bowes study forecasts ecommerce shipments to double by 2026 and that 90% of US consumers expect free two-to-three-day shipping. Where's my package?

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Technology Support in Integrated Business Planning: Automation, Augmentation and Human Centricity

Supply Chain Trend

He reasoned that to support such planning we need to implement a third wave of integrated supply-chain planning software. Although third wave supply chain-software could cover all these elements, Niels believes that human centricity is critical so that decision augmentation should be the more desirable form for business planning.

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100+ Supply Chain Crisis Statistics: Raw Materials, Covid-19, Labor Shortages, and More

ToolsGroup

Increased Shipping Costs, Delays, and Transportation Issues. Dealing with the Shipping Container Crisis. 82% of people have concerns that the supply chain will ruin life plans, such as birthdays, vacations, holidays, and the purchasing of necessary items. Increased Shipping Costs, Delays, and Transportation Issues.

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Only as Good as Your Data: Why Supply Chain Digital Twins Require Real-Time Data Unification

ToolsGroup

Supply Chain Digital Twins: Why You Need Them As supply chain disruptions seem to be here to stay (and increasing in amplitude), planners across industries are looking for ways to make more accurate planning decisions – and digital twins are a great tool for that. Big, clunky, siloed, and out-of-date data. In real-time.

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What is Last-Mile Tracking and How it Improves Delivery Efficiency

Locus

The modern customer is aware of their needs and possesses the knowledge and skills to efficiently utilize information and tools to fulfill them. The survey conducted by MetaPack highlights that more than 90% of customers consider delivery a crucial factor when making online purchases. How does last mile tracking increase transparency?