2030 Customer Service Eliminating Excel in Purchasing Metrics 
Supply Chain Shaman
FEBRUARY 25, 2016
This issue is that the orders have inherent order latency (The time for customer purchases to translate to manufacturing orders). There is a belief that the efficient response—the tightly integrated lean supply chain—defines supply chain excellence. The overarching theme is to Imagine Supply Chain 2030.
Supply Chain Action Blog
SEPTEMBER 7, 2018
The subject came up at a conference I attended where the theme was the supply chain of 2030. But, before we turn out the lights and lock the door to a fully automated, self-aware, supply chain “Skynet” , let’s take a moment and put this idea into some perspective. Logility recently purchased Halo which embeds ML.
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Supply Chain Action Blog
AUGUST 26, 2018
The subject came up at a conference I attended where the theme was the supply chain of 2030. But, before we turn out the lights and lock the door to a fully automated, self-aware, supply chain “Ava Ex Machina” , let’s take a moment and put this idea into some perspective. And, then, there is the success of Walmart.com.
Supply Chain Action Blog
MARCH 21, 2019
The subject came up at a conference I attended where the theme was the supply chain of 2030. But, before we turn out the lights and lock the door to a fully automated, self-aware, supply chain “Skynet” , let’s take a moment and put this idea into some perspective. Photo licensed through Shutterstock.
Supply Chain Action Blog
SEPTEMBER 7, 2018
The subject came up at a conference I attended where the theme was the supply chain of 2030. But, before we turn out the lights and lock the door to a fully automated, self-aware, supply chain “Skynet” , let’s take a moment and put this idea into some perspective. Photo licensed through Shutterstock.
6 River Systems
DECEMBER 11, 2018
Tips for improving customer experience. Create an adaptive unified buying process. “If you look at the typical buying process, it is bifurcated based on geography. If I am going to buy goods from this geography, then I use this process. This is just good customer service.
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