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Say Customer Service and Mean It

Supply Chain Shaman

Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. I now go to the local coffee shop. Customer Service Failure.

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This Week In Supply Chain Management Tech April 4 2023

Supply Chain Matters

Founded in 2003, Utah based Avetta has reportedly deployed by 500 clients located in more than 130 countries. Gather AI Raises $17 Million in Series A Funding Computer vision and AI-powered warehouse inventory monitoring technology start-up Gather AI has announced $17 Million Series A-1 funding led by Bain Capital Ventures.

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Top 12 New Logistics Startup Companies Making Noise

ShipBob

Think about your most recent purchase. The logistics industry is made up of a highly interconnected supply chain network that manufactures raw materials into finished products and connects producers and consumers through various channels. Warehousing and storage. Freight forwarding. Handling raw materials. Series B Funding: $48.5M

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Supply Chain Matters This Week in Supply Chain Tech- March 17 2023

Supply Chain Matters

According to the SAP announcement , at a purchase price of $18.15 The software provider will continue to be led by its existing CEO Zig Serafin and reportedly will remain headquartered in Provo, Utah and Seattle, Washington. in cash per share, the transaction corresponds to a Qualtrics equity value of approximately $12.5