Putting the WoW! Into Service Supply Chain
Supply Chain Opz
SEPTEMBER 28, 2013
Since a modern business is shifting from manufacturing to service, this article will provide a review of literature and a case study of the company at a forefront of the service supply chain frontier. One of the most notable case study is from a company called Zappos.com. They have a warehouse very close to 3PL''s hub.
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