Supply Chain Shaman

JANUARY 31, 2022

Overall lead times from North America to Asia took 17 days longer than from Asia to North America, or 25% longer. The Chief Financial Officer gained more presence with procurement and IT reporting to finance. He asked me to help him understand why his customer service and shipment reliability were poor.

Procurement Analytics 219

Procurement Analytics Manufacturing Procurement Supply Chain Planning Software Sourcing Strategies 219

Supply Chain Shaman

FEBRUARY 7, 2022

Overall lead times from North America to Asia took 17 days longer than from Asia to North America, or 25% longer. The Chief Financial Officer gained more presence with procurement and IT reporting to finance. He asked me to help him understand why his customer service and shipment reliability were poor.

Procurement Analytics 195

Procurement Analytics Manufacturing Procurement Sourcing Strategies Optimal Sourcing 195

Supply Chain Shaman

JANUARY 8, 2014

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” Interview for Metrics That Matter. ” Supply Chain Leader.

Procurement Analytics 260

Procurement Analytics Manufacturing Procurement Metrics Procurement Solutions 260

Supply Chain Shaman

MARCH 18, 2018

Snow fell last night as I worked on my last Supply Chain Metrics That Matter report. The concept of the Effective Frontier is that best in class companies align functional metrics to balance growth, cost, inventory and Return on Invested Capital (ROIC) performance while balancing customer service metrics.

Optimal Sourcing 171

Optimal Sourcing Supply Chain Planning Software Supply Chain Optimization Supply Chain Design Software 171

Talking Logistics

JUNE 2, 2016

This assessment identifies the most important capabilities for which the newly divested company needs to account, which may include functions such as Procurement, Purchasing, Accounting and Supply Chain Operations itself. Step 2: Leverage a Transitional Service Agreement Wisely.

3PL 100

3PL Optimal Sourcing Modeling Procurement Analytics 100

Logistics Viewpoints

JULY 18, 2022

The goods flow through 2 import centers, 14 strategically located distribution centers in North America, 66 final mile shipping hubs, and nearly 1,700 branch locations. The company has shown sustained improvement on this metric. Procurement is critical to being able to stay in stock with the most important products.

Supply Chain Design Software 220

Supply Chain Design Software Supply Chain Planning Software Supply Chain Software Network Design Software 220

ToolsGroup

OCTOBER 4, 2016

In addition, Lennox is starting to redefine their customer service around autonomous operations and new business models. Costa calls their transformation "revolutionary" with significant improvements in operational and logistics metrics and an approximately 10X increase in points of sale.

Supply Chain Planning Software 254

Supply Chain Planning Software Supply Chain Planning Scenario Planning Supply Chain Software 254