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Customer-Centric Supply Chains: Adding Clarity to the Muddle

Supply Chain Shaman

I cleared my throat and told as story of two clients in Houston. On this fall day, at this strategy workshop, this was the case. The top three gaps are visibility of channel inventories and orders, management of complexity and the alignment between commercial and operations teams. The companies were competitors. My take away?

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The American Red Cross: A New SCRC Partner Company Engages the Influence Model!

Supply Chain View from the Field

I had the opportunity to visit with the American Red Cross in Charlotte, NC yesterday, and held a negotiation workshop with the supply chain directors and managers. This was at the request of my good friend, Tom Nash, who I have known since 2000, when he was an IT Sourcing executive at Shell Oil in Houston.