article thumbnail

Customer-Centric Supply Chains: Adding Clarity to the Muddle

Supply Chain Shaman

I cleared my throat and told as story of two clients in Houston. On this fall day, at this strategy workshop, this was the case. Quickly an atmosphere of quiet uneasiness settled over the room. The team shifted uncomfortably in their chairs… Reflections. The companies were competitors.

article thumbnail

The American Red Cross: A New SCRC Partner Company Engages the Influence Model!

Supply Chain View from the Field

I had the opportunity to visit with the American Red Cross in Charlotte, NC yesterday, and held a negotiation workshop with the supply chain directors and managers. This was at the request of my good friend, Tom Nash, who I have known since 2000, when he was an IT Sourcing executive at Shell Oil in Houston.

article thumbnail

5 Tips To Maximize Your Conference Experience at ISM 2019

Jaggaer

We’re gearing up for the Institute for Supply Management’s (ISM) Annual Conference, ISM 2019, in Houston, Texas, at the George R. Today’s conferences offer a wide variety of breakout sessions including round tables, panel discussions, streaming presentations and workshops over multiple tracks, and the same goes for ISM 2019.