Remove Inventory Remove Knowledge Base Remove Omnichannel Remove Procurement Analytics
article thumbnail

The Best Marketing Solutions for E-Commerce and Retailers

Vinculum

This solution is a set of e-commerce features for driving growth and profits like application integrations environment, personalization tools, omnichannel shopping functions, and order management. Drip’s features include tools for managing complex multichannel marketing campaigns, which one can use without any knowledge about coding.

article thumbnail

Five Steps to Seamless Omni-Channel

BlueYonder

Retailers need to ensure that a customer’s purchase journey is completely understood and tracked. The buying process of each category will have varying aspects of product research and social influence; the marketing communication should be calibrated in sync with analysis of the customer purchase path. Start with the customer.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Five Steps to Seamless Omni-Channel

BlueYonder

Retailers need to ensure that a customer’s purchase journey is completely understood and tracked. The buying process of each category will have varying aspects of product research and social influence; the marketing communication should be calibrated in sync with analysis of the customer purchase path. Start with the customer.

article thumbnail

A Practical Guide to Customer Service Levels

ShipBob

Plus, you establish and regularly check metric-driven goals (around speed and quality) for your team. Moving to the “Stellar” level requires a shift in your goals from just meeting demands to further optimizing processes and delighting customers with: Regular reporting on holistic metrics, as well as variances.