Cathy Roberson

JANUARY 9, 2023

An interesting finding in the NRF and Appriss survey is that Buy online, return in-store (BORIS) return fraud is expected to be 48% higher than fraud in returns to non-store locations, which is “potentially spotlighting an area to further streamline data and process protocols when multichannel return processes are present.”

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Supply Chain Trend

DECEMBER 13, 2016

To get some answers for S&OP practitioners, Niels van Hove founder of Supply Chain Trend, interviewed a group of S&OP leaders. Supply Chain Trend will publish a weekly Q&A with these S&OP leaders. Being early in my supply chain career, I thought this should not be too bad to do.

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Logistics Viewpoints

SEPTEMBER 3, 2021

According to the National Retail Federation’s (NRF) annual back-to-school shopping survey, consumers plan to spend record amounts for both school and college supplies as families and students plan to return to in-person classrooms this fall. billion last year and an all-time high in the survey’s history. billion in 2020.

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