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Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Interestingly, in Q3 2023, 38% of manufacturers, distributors and retailers missed their target for revenue guidance for the quarter. My conclusion?

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RLA Inaugural Startup Pitch Contest

Cathy Roberson

The biggest retail challenges from the NRF and Appriss survey include the following: Self-service returns Damaged returns or policy abuse Re-processing goods at a warehouse on digital returns Indeed, a lot of work still needs to be done in reverse logistics. Subscribe for free to receive new posts and support my work.

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2020 Requires Big Wings and Feet

Supply Chain Shaman

Next year’s conference will be on September 8th-11th in Franklin, TN, south of Nashville, TN. The design of the conference includes tours of several modern warehouses and centers of excellence. The number one question that I am asked today by manufacturers across all industries is “How can I improve customer service?”

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Singing the inventory blues

Cathy Roberson

Mind you, some retailers may indeed be pleased with their inventory levels, but others may be trying to figure out where to store the excess inventory since so many warehouses are beyond full. Many retailers are feeling inventory pains despite assuring analysts that they're quite pleased with their inventory levels.