article thumbnail

Supply Chain Risk Management Highlighted by a Tiny Computer Chip

Enterra Insights

a San Jose-based company (commonly known as Supermicro) that’s also one of the world’s biggest suppliers of server motherboards, the fiberglass-mounted clusters of chips and capacitors that act as the neurons of data centers large and small. These servers were assembled for Elemental by Super Micro Computer Inc.,

article thumbnail

Looking Back: A Busy 2017 for Oracle Internet of Things

Oracle SCM

IoT Connected Worker Cloud: How do you ensure that your worker health and safety policies conform to both regulatory compliance and corporate obligations? The best way to hear about the latest is to visit us at Oracle’s Modern Supply Chain Experience , to be held January 29-31 at the San Jose Convention Center.

article thumbnail

Say Customer Service and Mean It

Supply Chain Shaman

The organization is not clear on accepting special requests and expedited shipping policies, often resulting in a lower margin. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. The response is a long sigh. Customer Service Failure.