RFgen
JUNE 11, 2017
Maximizing the customer experience online can bring greater returns for retailers, according to a University of Miami study. More than 40 percent of customers say they try to avoid retailers whose services are slow, according to Quantum Metric. Shoppers Spend More When Product Videos Are Used. Untimely Service Can Be Costly.
RFgen
JUNE 11, 2017
Maximizing the customer experience online can bring greater returns for retailers, according to a University of Miami study. More than 40 percent of customers say they try to avoid retailers whose services are slow, according to Quantum Metric. Shoppers Spend More When Product Videos Are Used. Untimely Service Can Be Costly.
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Zipline Logistics
JANUARY 10, 2023
I graduated from Miami University and fell completely backward into logistics. Forward-thinking brands are tracking crucial metrics to illuminate their supply chains and find control. CPU agreements do not shield you from these fees and in many cases, delivery issues are still present — or worse. Perform a network analysis.
Talking Logistics
JULY 15, 2015
The theme of this year’s Descartes Evolution 2015 Global User & Partner Conference , held in May in Miami, Florida, was “Logistics Integration — What’s Next?” Important metrics include On Time Delivery from a customer’s perspective; Team Performance in the home; and Point of Sale experience.
Supply Chain Shaman
NOVEMBER 1, 2015
Last week, I spoke on the evolution of the digital supply chains and my vision for Supply Chain 2020 at the World Trade Group Event in Miami. The audience stayed for the presentation and following the event, there were many spirited debates at the restaurant bar on the content. However, it turned out OK.
BlueYonder
JULY 10, 2019
I double majored in Math and Economics with a minor in Spanish at Miami University of Ohio. But once I became a manager, I did more metrics and reporting. Sometimes this means doing work at night or on weekends to keep up but that is ok when I am able to be present for my kids’ activities or to do things I really am passionate about.
BlueYonder
JULY 10, 2019
I double majored in Math and Economics with a minor in Spanish at Miami University of Ohio. But once I became a manager, I did more metrics and reporting. Sometimes this means doing work at night or on weekends to keep up but that is ok when I am able to be present for my kids’ activities or to do things I really am passionate about.
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