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Ready For the Next Port Crisis?

Talking Logistics

“This dispute has left a damaging effect on our industry—causing extreme delays and millions in lost sales,” the American Apparel & Footwear Association said, as reported in the WSJ. “If If our ports aren’t open, we can’t trade. We cannot let this happen again. The bottom line for all U.S.

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Say Customer Service and Mean It

Supply Chain Shaman

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. Historic processes are inside-out tightly integrated to orders and purchase orders. The two primary manufacturing sites are located in Salt Lake City, Utah, and Irmo, South Carolina.