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How Do We Heal the Healthcare Value Network?

Supply Chain Shaman

” In this blog, I share the insights on the current state of the healthcare value chain and the recommendations of the panelists. Figure 2 contrasts the state of cash-to-cash cycles between 2000-2003 and 2008-2011. I think both factors are at play. While hospital inventories are falling, the inventories of suppliers are rising.

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How to Improve Net Promoter Score for Your Courier Company

Locus

Net Promoter Score is the metric that measures customer experience, satisfaction, and loyalty. The NPS score was first introduced by Fred Reichheld in 2003. The post How to Improve Net Promoter Score for Your Courier Company appeared first on Locus Blog. Without any delay, let’s jump right in! What is Net Promoter Score (NPS)?

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Do Supply Chain Planning systems generate any value?

Kinaxis

I have come to the conclusion that this needs some further analysis, which I won’t be able to complete in a single blog. The issue is that none of their IT investments in the last 10 years have moved the needle on operational metrics such as inventory levels, case fill rates, and other operational metrics. Their words.

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How do we Drive Invention to Innovation in Planning?

Supply Chain Shaman

In 2003, short-term forecasting approach using pattern recognition was invented by Terra Technology to replace rules-based consumption. To accomplish this goal, I would use sentiment analysis (The reading of unstructured customer data–social data, rating and review information, blogs and warranty data.)