Remove 2009 Remove Customer Service Remove Metrics Remove Warehousing
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Winning strategies for distributors and manufacturers during an economic downturn

EazyStock

What the last recession taught us An article from McKinsey & Company (2022) analyzed the performance of about 40 publicly traded distribution companies during the 2007-2009 recession. However, most businesses need more advanced and customized systems , such as a warehouse management system (WMS) or inventory optimization software.

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Executing Customer-Centric Supply Chain Strategies

Supply Chain Shaman

I want to understand why some companies outperform on the Supply Chain Metrics That Matter while others do not. The Delta Medallion customer service agent told me that she had never seen anything quite like it. However, they accepted the challenge and defined customer strategies for each supply chain type.

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Benchmarking Success: Focus on what Matters

Logistics Bureau

He joined Logistics Bureau Group back in 2009 and commenced by running the benchmarking business known as Benchmarking Success. Steven, you were a customer of Benchmarking Success with three different companies, most recently as Supply Chain Director with Ingram Micro, the world’s largest IT distributor. What makes them tick?

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Al-Soukya Selects SalesWarp Distributed Order Management Solution

Saleswarp

Al-Soukya, selects SalesWarp to improve operations, fulfillment, and customer service across Saudi Arabia and Egypt. SalesWarp, a leader in Distributed Order Management solutions, will provide multichannel Order, Inventory, Warehouse, and Customer Management across a variety of regions for Al-Soukya.

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Supply Chain Management:Rapid Innovation will Differentiate the.

Infosys Supply Chain Management

Customer Service. Customer Service. AssistEdge – Customer Service Experience. « Oil operators and Oil services firms - time to dissolve internal walls | Main | Enabling individual item picking in tomorrows warehouses » Rapid Innovation will Differentiate the Future of Retail Industry.

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BASF: A Story of a Supply Chain Leader

Supply Chain Shaman

Over the period of 2009-2015 only 88% of companies made improvement on the “Supply Chain Metrics That Matter.” (The The Supply Chain Metrics That Matter are a portfolio of metrics which correlate to higher market capitalization. Comparison of Performance and Improvement of Companies in the Chemical Industry for 2009-2015.

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Nine Myths of S&OP Technology Selection

Supply Chain Shaman

Only three vendors on the technology list do not offer a cloud-enabled service. When I wrote a summary report at AMR Research in 2007 and 2009, there were two or 6% of the market. To do S&OP well, which leads to cost savings, improved customer service and better inventory, the company must effectively model supply.

S&OP 150