Supply Chain Shaman

OCTOBER 2, 2020

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. At the Supply Chain Insights Global Conference in 2019, an attendee stopped me after the third case study of the Supply Chains to Admire award winner. ” As he spoke, I smiled.

Customer Service 285

Customer Service Supply Chain Design Software Supply Chain Planning Software Supply Chain Design 285

Supply Chain Shaman

DECEMBER 17, 2018

Nick Lynch is the Global Excellence Manager at Shell Lubricants, a division of Shell Global. Completed in 2012, the ERP project forced the company to standardize organizational design, roles, and metrics. What can often look like compliance in APO could actually be numbers calculated in Excel and posted into the SAP system.

Demand Planning Software 245

Demand Planning Software Supply and Demand Supply Chain Planning Software Supply Chain Design Software 245

Unleashed

AUGUST 18, 2021

Reverse logistics is the process of goods returning to their point of origin – back from the purchaser to the manufacturer or supplier. A further 41% said they buy multiple versions of the same item with the intent of returning some of them. Eileen Fisher Renew is an excellent example of the reverse logistics process in action.

Reverse Logistics 98

Reverse Logistics Logistics Network Optimization Software Supply Chain Planning Software Material Savings 98

6 River Systems

JULY 25, 2019

“Currently, the biggest challenge for supply chain managers is…” Keeping up with consumers and their buying behaviors. As we touched on above, the challenges of talent acquisition — and retention — was clear in 2018 and this has continued into 2019. She is now an Editor at Aggregage for the site Supply Chain Brief.

Supply Chain Planning Software 96

Supply Chain Planning Software Supply Chain Design Software Supply Chain Software Supply Chain Strategy 96

6 River Systems

APRIL 4, 2019

“Artificial intelligence is going to have a large impact on logistics in 2019…” . In 2019, gathering unique data will be more prominent in the brains of logistic companies. Mobile apps can generate reports and monitor performance metrics. Brian Jessup. brianjessup.

Logistics Network Optimization Software 76

Logistics Network Optimization Software Supply Chain Design Software Supply Chain Software Supply Chain Planning Software 76

6 River Systems

JULY 22, 2020

We did this by tying metrics to their workload and included those metrics in our weekly all-hands meetings. They are just basic metrics like total shipments per week, shipments per day and item receipts per day, and we compare those numbers vs. previous periods.

Warehousing 105

Warehousing Buyer Training Expense Reduction Material Savings 105