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Is A Customer-Centric Strategy the Same as Demand-Driven? Outside-In?

Supply Chain Shaman

The client leaned across the table and asked, “Is a customer-centric supply chain strategy the same as a demand-driven supply chain strategy?” Drawing from the Whiteboard: Building Customer-Centric Supply Chain Strategies. Customer-Centric Supply Chain Processes. ” I smiled.

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Household Products Industry Stuck in Neutral and Going Backwards

Supply Chain Shaman

The market shift was dramatic, and if we had made a series of small cuts in staff or direction, we would have had the same fate as i2 Technologies or Manugistics. For many years (1992-2001), I worked at Manugistics, a supply chain planning technology provider. He said, “Ariba was in trouble. I smiled.

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How Can We Heal the Global Supply Chain?

Supply Chain Shaman

In the last six months, in my travels, I have presented to supply chain teams in China, Belgium, France, Germany, Peru, Mexico, Netherlands, South Africa, Singapore, and the United Kingdom. I strongly feel that if I am going to cover the global supply chain that I need to experience it. A Personal Reflection.

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Integrated Planning: Is It Rubbish? Be Careful What You Ask For….

Supply Chain Shaman

Most of the Integrated Supply Chain Planning Projects Generate Rubbish. At each location, the team wrung their hands as they told me their stories of “ Integrated Supply Chain Planning.” I can count the number of companies that are good at supply chain planning on one hand. Get Started.