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Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Background The Council of Supply Chain Resilience met for the first time this month. What is supply chain resilience? The reason?

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How Returns Management Works: Process, Tips, & Best Practices

Unleashed

It covers every aspect of dealing with customer returns, including policy management, reverse logistics, customer service, returned goods inventory management , and developing strategies to reduce return rates. One paper from the University of Texas at Arlington suggests that lenience may yield better results than strictness.

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Organized Retail Crime is Growing, Losses up 7% from Last Year

Material Handling & Logistics

A National Retail Federation report found that 92% of companies surveyed had been a victim of organized retail crime in the past year. These criminals find new ways to expand their networks and manipulate the retail supply chain every day. The number was down from 40% last year and 44% the year before.

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