Omni-channel in 6 steps: how to build a practical, effective plan of action
RELEX Solutions
NOVEMBER 16, 2016
We are delighted to welcome Charlotte Kula-Przezwanski from Columbus Consulting (CCI) as our guest blogger. For example, they may do a great job of addressing business process and systems, but many overlook changes they should also make to their organization chart and their business-performance metrics. Charlotte Kula-Przezwanski.
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