Customer Service Freight North America Procurement Solutions 
The Logistics & Supply Chain Management Society
JUNE 30, 2022
As part of LogiSYM Asia Pacific 2022, we had the opportunity to chat with Vittorio Favati, Chief Executive Officer – TVS Supply Chain Solutions GFS. The experience stems from the ground up as an operator, then assuming global roles spanning Asia, Europe, and North America and the journey has been incredibly exciting and fulfilling.
Logistics Viewpoints
MARCH 6, 2023
GEON Performance Solutions purchases plastic pellets and add plastic compounders to make products of different strength, resilience, and flexibility. Ideally, IBP adds a stronger financial perspective to the process that in theory optimally balances customer service with profitability and even cash flow.
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Supply Chain Shaman
JANUARY 8, 2014
. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” I have come across customer service metrics and fulfillment metrics that overstate performance.
Talking Logistics
JUNE 2, 2016
This assessment identifies the most important capabilities for which the newly divested company needs to account, which may include functions such as Procurement, Purchasing, Accounting and Supply Chain Operations itself. Step 2: Leverage a Transitional Service Agreement Wisely.
Talking Logistics
MAY 6, 2016
Study: Biggest trucking firms outsource over 42% of their freight (FleetOwner). According to a press release issued by Brambles (parent company of CHEP ), the purchase price was $115 million, a nice premium over the $45 million Brambles paid for LeanLogistics in March 2008. Truck Orders Fall in April (WSJ – sub.
Operations and Supply Chain Management
FEBRUARY 28, 2024
Brick-and-mortar stores also allow shoppers to return unwanted purchases. Tony Hsieh, the company’s legendary late CEO, offered free returns for up to a year after purchase and encouraged people to order items in multiple styles and sizes. In fact, America’s true refund pioneer was born a century before Hsieh, on a farm in Oklahoma.
Talking Logistics
JUNE 3, 2016
Enspire Commerce Launches Next Generation Point of Sale (POS) Software. DAT Launches Streamlined TMS for New Freight Brokers. Last November, for example, Kenco Group announced that it was working with PINC Solutions on exploring the potential to deploy drones for yard management at Kenco distribution facilities.
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