Dreams on Home Delivery Excellence: It Begins and Ends with Customer Experience
Talking Logistics
OCTOBER 5, 2016
As McCarthy put it, after a customer buys a bed, it’s his responsibility “to make sure we deliver it to their home brilliantly.” Dreams has its own fleet of 110 vehicles and operates an average of 120-125 vehicles per week, with over 400 people across 9 distribution centers in the United Kingdom.
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