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Say Customer Service and Mean It

Supply Chain Shaman

The organization is not clear on accepting special requests and expedited shipping policies, often resulting in a lower margin. Dan, new to the job, failed to remove the shipping bolts from the back of the washer.

28 supply chain professionals share the biggest challenges of supply chain management

6 River Systems

All of the above (and other down-stream KPIs and processes) are heavily influenced by the accuracy of a demand forecast: if the demand forecast is much more accurate, a company is more likely to have the right product, in the right quantities in inventory and will have less of the products in inventory that is not required. Our supply chain involves a contract manufacturer, a third-party testing facility, warehouses to store inventory and a freighting company.