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Uh-Oh! Insights On How P&G Failed And What This Means For You

Supply Chain Shaman

At each company, there is a relationship between the metrics of growth, margin, inventory, customer service, and asset strategy. For the purpose of this article, I will use Return on Invested Capital (ROIC) as the proxy metric to discuss asset utilization.) I never calculated and accounted for the inter-dependencies between metrics.

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Logility Wins IDC’s SaaS CSAT Award for Supply Chain Management Customer Satisfaction

Logility

Benchmark Based on Global Survey Highlights Logility’s Leadership in Ease of Use and Driving Rapid Benefits. SaaSPath is a global survey of approximately 2,000 organizations across all geographic regions and company sizes, where customers are asked to rate their vendor on more than 30 different customer satisfaction metrics.

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Getting Ready for 2017: Reflections on Telling Lies

Supply Chain Shaman

As I study research methods, and the market, I realize the lies I’ve spun for prior employers (Gartner and AMR Research) are untrue: The AMR Research Hierarchy of Supply Chain Metrics. This research, released in 2005, gives a compelling view of a metrics hierarchy. This was the lie spun by Gartner in 2002. The issue?

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What’s New with MMOG/LE Version 5?

QAD

The MMOG/LE assessment has been a go-to document for automotive supply chain best practices for thousands of global Tier 1 and Tier 2 suppliers since its first publication in 2002. Benchmark supply chain operations. supplier selection and assessment, new product launch, use of metrics in the supplier assessment process).

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The End of a Fairy Tale

Supply Chain Shaman

However, none of the three companies knew this before the benchmarking activity. When I go in to help a company, I first benchmark their supply chain ratios. In the modeling, my recommendation is to look at the cost metrics in aggregate. It constantly amazes me. My preference is monthly as part of the S&OP process.).

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Throwback Thursday

Supply Chain Shaman

I dusted off a 2002 presentation from P&G to share with the audience. In this survey we find out some benchmark metrics on the number of demand planners per item, and the rate of adoption of demand and supply chain planning systems. This has happened faster in hospitals than in retail. Aggressively Get and Use Channel Data.

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Shippers Dissatisfied with 3PLs’ Dinosaur Technologies

Supply Chain Collaborator

The first study of shipper satisfaction in 2002 revealed only 27% of shippers was satisfied with the IT capabilities offered by their 3PL provider. However the carrier management, rate management, rate benchmarking and a host of other performance metrics are absent from the 3PL-based tools.