Remove 2010 Remove Eliminating Excel in Purchasing Remove Metrics Remove Supply Chain
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Supply Chain Leaders Rearranging Deck Chairs? Yes, I Think So.

Supply Chain Shaman

Excellent firms don’t believe in excellence – only in constant improvement and constant change. After finishing the Supply Chains to Admire report and the Youtube series (to be released this week), this is my feeling. What Is Supply Chain Excellence? Tom Peters. How do you define value?”

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History Repeats Itself Without Supply Chain Leadership

Supply Chain Shaman

This is a story for the Eds, Franks, and Toms working together in supply chains across the globe. It is also a story for a young supply chain manager attempting to make a difference, but feeling stymied. Efficient supply chains may not be the most effective. The analysis covers the period from 2010 to 2019.

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Who Should Be In The Winner’s Circle?

Supply Chain Shaman

When Gartner purchased AMR Research in December 2009, the methodology became the Gartner Supply Chain Top 25. However, when Gartner bought AMR Research, and I left in the transition(because I don’t believe in the Gartner methodology), I launched a new methodology named the Supply Chains to Admire. The reason?

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The Coffee Pot Conversation That Will Not Happen

Supply Chain Shaman

Gartner purchased the firm in 2010.) Driving Improvements in Supply Chain Excellence. He felt strongly that supply chain leaders knew how to drive supply chain excellence and needed a forum– or maybe two or three depending on the business model– to help them network and refine their approaches.

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Looking Beyond Red Arrows

Supply Chain Shaman

When I engage with supply chain leaders , I ask the question, “Are you making progress?” It is hard work to maintain the status quo in metrics performance. A balanced portfolio of metrics delivers the greatest value. The supply chain is a complex, non-linear system. Most are treading water.

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2020 Requires Big Wings and Feet

Supply Chain Shaman

After the Supply Chain Insights Global Summit , I took the time to recharge and took a month off from writing. The presentations from the Summit are posted now on the Supply Chain Insights You Tube Channel. The focus is on the role of supply chain finance in driving supply chain excellence.

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Say Customer Service and Mean It

Supply Chain Shaman

In my work with clients, customers bandy about the term “customer-centric supply chain.” Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. A customer-centric supply chain is easier to say than implement.