article thumbnail

Another Peloton Supply Chain and Customer Service Turnabout

Supply Chain Matters

Supply Chain Matters updates readers on yet another turnabout in supply chain and customer service direction for a once high flyer in premium interactive fitness equipment and services. At one point in 2021, containers transiting from East Asia to the U.S. West Coast were in excess of 200 days. Bob Ferrari. All rights reserved.

article thumbnail

Ocean Transportation: Don’t Sacrifice Customer Service

CH Robinson Transportfolio

Global Transportation: Get the Customer Service You Deserve. Despite several efforts—like turning vessels into scrap, slow steaming, and dry docking—little has been accomplished to reverse this trend. What’s your approach to achieving a cost/service balance for your ocean shipments? G6, CKYHE, and P3).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Growing Importance of Last Mile Logistics

Enterra Insights

The growing e-commerce trend also demonstrates the importance of omnichannel retail strategies. “Delivery delays harm a brand’s reputation, increase customer churn, and affects your bottom line.” “Ineffective route planning leads to delayed deliveries, increased customer frustration, and high costs.”

article thumbnail

Mindmap for Global Logistics Integration

Supply Chain Movement

The world is becoming smaller and larger at the same time through globalization and the internet. Goods have to be transported across the globe and across the neighbourhood. To manage this logistics complexity while adhering to customer service standards and incurring reasonable costs, companies need Global Logistics Integration.

article thumbnail

A Focus on Values, Specialization Helps Deliver Growth While Maintaining Exceptional Workplace

Zipline Logistics

Zipline works to instill its mission amongst employees and works to provide a world-class customer service experience for its clients. Through a shared belief in respectful interactions with both customers and fellow employees, the company can achieve smart, deliberate growth while maintaining the culture it has created.