Remove Customer Service Remove North America Remove Procurement Remove Procurement Solutions
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Seven Mistakes You Wish Your CFO Had Not Made You Make

Supply Chain Shaman

Overall lead times from North America to Asia took 17 days longer than from Asia to North America, or 25% longer. The Chief Financial Officer gained more presence with procurement and IT reporting to finance. He asked me to help him understand why his customer service and shipment reliability were poor.

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Seven Mistakes You Wish Your CFO Had Not Made You Make

Supply Chain Shaman

Overall lead times from North America to Asia took 17 days longer than from Asia to North America, or 25% longer. The Chief Financial Officer gained more presence with procurement and IT reporting to finance. He asked me to help him understand why his customer service and shipment reliability were poor.

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Writing: Working on My Book

Supply Chain Shaman

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” I have come across customer service metrics and fulfillment metrics that overstate performance.

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The Power of Outsourcing for Supply Chain Improvement

Logistics Bureau

Read on to learn how you can make your supply chain function with less cost, greater efficiency, and improved customer service —or perhaps all three—by handing off some relevant activities to an external contractor. Similarly, suppose your company needs to purchase materials or goods within a foreign territory, for example.

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How to Capture Full Divestiture Value with a 3PL

Talking Logistics

This assessment identifies the most important capabilities for which the newly divested company needs to account, which may include functions such as Procurement, Purchasing, Accounting and Supply Chain Operations itself. Step 2: Leverage a Transitional Service Agreement Wisely.

3PL 100
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Experts Discuss How to Streamline Global Supply Chain

Supply Chain Opz

The Lean journey should focus on straightforward activities that everyone can see and understand because the tools take on a life of their own, causing the operation to lose sight of the simple goal of waste elimination. Reducing lead times from suppliers can help turn inventory faster, freeing up cash and ultimately satisfying customers.

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Supply Chain Management:Importance of Proactive Master Data.

Infosys Supply Chain Management

Customer Service. Sourcing & Procurement. Customer Service. Sourcing & Procurement. AssistEdge – Customer Service Experience. ProcureEdge – Sourcing & Procurement. Discuss the latest trends and solutions across the supply chain management landscape.