Innovation Manufacturing Metrics San Jose 
QAD
FEBRUARY 6, 2020
From Nikola Tesla to Bill Gates to Elon Musk and beyond, the modern world has been shaped by the innovations produced by some of the most inventive minds humanity has ever seen. . Given the extent to which decades of invention have shaped QAD and our customers, let’s take a deep dive on invention and innovation. Regional Innovation.
Supply Chain Shaman
OCTOBER 2, 2020
Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. Customer Service Failure. Internet and Cable Issues.
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